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Job Title: ADMINISTRATIVE ASSISTANT
Location: EDINBURGH
Salary: £10.07 PER HOUR -
Reference: 11933
Type: ONGOING
Description
Our client is looking for a number of Administration Assistants for their well established site in Edinburgh. The role will involve carrying out a range of more complex clerical/technical support tasks to deliver a quality service to customers or internal colleagues in line with agreed service standards. You may also be required to provide coaching and support to less experienced colleagues. You key accountabilities: * Carry out more complex clerical/technical support tasks where answers are readily available but some judgment may be required, ensuring that the work is completed accurately and adheres to specified Group policies, processes and procedures * Build relationships typically at peer level in order to clarify facts, exchange information or resolve inquiries & issues escalating as appropriate * Act as a source of expertise to junior/less experienced colleagues providing coaching and support where necessary and identifying more formal training where appropriate * Identify and suggest improvements to new and existing processes, procedures and systems * Where required verify and check the work of other colleagues * When required support line management with implementation of changes in own work area * Demonstrate the business’ values & behaviours as an active team member * Work is typically allocated and monitored on a weekly to monthly time frame This is initially a 6 month contract but there is a strong possibility that it will be extended. Successful applicants will have to undergo strict vetting which will include 3 year's referencing, a criminal record check and a credit check.
 
Lisa Gresham
lisagresham@baileyemploy.co.uk
 
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