Customer Service

Job Reference: MEADM0003
Salary: £9.00 per hour

Contract Type: Temporary, Full time

Bailey Employment Services are urgently seeking 2 candidates for Fixed Term cover as Full Time Customer Service Officers, for a highly reputable company based in Chippenham.

There is a potential for this vacancy to become permanent for the successful candidates.

​​ Duties and requirements include (but not restricted to;)

  • Offer first point of contact over different channels, including via the telephone and also face to face.
  • Assess and resolve queries, requests and complaints. May require issues to be elevated to a more senior member of staff in specialist cases.
  • Using sound judgement and decision making to log, process and progress enquiries.
  • Provide comprehensive information services to customers and public
  • Maintain both electronic and written databases of both information received and given, ensuring accuracy of information

Hours and pay

  • Vacancy A – 37 hours (covering a Fixed Term vacancy up to 30/06/19)

Monday 09:00-17:30

Tuesday 09:00-17:30

Wednesday 09:00-17:30

Thursday 09:00-17:00

Friday 10:30-19:00

  • Vacancy B – 37 hours (covering a Fixed Term vacancy up to 31/05/19)

Monday 08:30-17:00

Tuesday 08:00-16:30

Wednesday 09:00-17:00

Thursday 10:30-19:00

Friday 08:30-17:00

Other benefits of working for Baileys include

  • 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holidays)
  • Weekly pay
  • Pension contribution
  • Online payslips

Additional Benefits & Requirements

  • Canteen
  • Hourly rate as above (not age dependent)
  • Training Provided

Please contact Emilio on 01225 709494 for more information.

This job was listed by the Melksham branch, contact them